NHTSA Complaint #10061818 — 2000 JEEP GRAND CHEROKEE

BOUGHT 2000 JEEP GRAND CHEROKEE NEW. NOW HAS 57000 MILES ON IT. TWO MAIN PROBLEMS NOW EXIST: 1. I HAD TO HAVE BRAKES REPLACED AFTER 25000 MILES. THEY NOW NEED REPLACED AGAIN. EXTREME VEHICLE SHAKING AND VIBRATION THRU THE STEERING WHEEL. APPEARS TO BE COMMON PROB EXPERIENCED BY MANY BASED ON THE VOLUME OF COMPLAINTS I AM SEEING. DEALER WILL NOT ASSIST. CHRYSLER REP WILL NOT ASSIST. 2. EXPERIENCED LOW OIL PRESSURE READING. TOOK CAR IN FOR ANALYSIS AND THEY TELL ME ENGINE NEEDS REPLACED. GUNK BUILDUP IN ENGINE THEY SAY IS CAUSE OF PROBLEM. OIL HAS BEEN CHANGED REGULARLY. I CANNOT PROVE RECORD OF ALL OIL CHANGES, BUT IT HAS BEEN CHANGED AT REPUTABLE SERVICE CENTERS. ENGINE $5600. CHRYSLER DISTRICT UNWILLING TO ASSIST. I AM FRUSTRATED AT THEIR LACK OF COMMUNICATION, ATTITUDES, AND LACK OF QUALITY IN THIS VEHICLE. THEY TRY TO MAKE YOU FEEL LIKE A COMMON CRIMINAL AND ARE UNWILLING TO STAND BEHIND THEIR PRODUCT. THIS VEHICLE COST ABOUT $35,000 AND IT IS FAR FROM BEING WORTH THE VALUE.*AK