NHTSA Complaint #10060399 — 2003 FORD ESCAPE STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10060399
Vehicle	2003 FORD ESCAPE
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	March 3, 2004
Date Filed	March 4, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I PURCHED MY NEW VEHICLE ON 7/12/03 AND ON 3/3/04 UPON OPENING MY DRIVER DOOR, I HEARD A CLANKING NOISE AND THE DRIVER DOOR FELL OFF. UPON FURTHER INSPECTION I LOCATED THE TOP PIN INSIDE THE CAR BUT THE CLIP WAS NO WHERE TO BE FOUND. I CLOSED THE DOOR & CLIMED OUT THE PASSENGER SIDE. I CONTACTED A LOCAL FORD DEALER (NOT WHERE I PURCHASED IT FROM) TO GET IT FIXED. THEY SAID THEY HAD NEVER HEARD OF THIS AND THEY WERE VERY SUPRISED. BUT, FROM WHAT I JUST READ.... ITS HAPPENED BEFORE. I TOOK THE VEHICLE INTO THE LOCAL DEALERSHIP AND THEY DID NOT HAVE THE CLIP SO THEY JERRY-RIGGED SOMETHING TO HOLD THE PIN IN PLACE. *AK

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