NHTSA Complaint #10058584 — 2000 DODGE INTREPID ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10058584
Vehicle	2000 DODGE INTREPID
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 14, 2003
Date Filed	February 20, 2004
Mileage	58,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

AUTO PURCHASED IN 2/2003. IN 6/2003, ENGINE STARTED MAKING HORRIBLE NOISE. CONTACTED A MECHANIC. HE TOLD US NOT TO DRIVE CAR; HAD TO HAVE IT TOWED 300 MILES HOME. SEVERAL MECHANICS HAVE LOOKED AT THE VEHICLE AND TRIED TO SOLVE PROBLEM UNSUCCESSFULLY. BETWEEN JUNE AND FIRST OF NOVEMBER, WE HAD THE CAR IN FOR REPAIRS ABOUT 11 TIMES. WERE FINALLY TOLD IN 11/2003 THAT CAR NEEDED NEW ENGINE (AT A COST OF $8000) BECAUSE OF DESIGN FLAW. THIS IS A 2.7 LITRE ENGINE IN A 2000 DODGE INTREPID. ENGINE DOES NOT MAINTAIN OIL PRESSURE CAUSING DAMAGE TO BELTS, PULLEYS, AND TENSIONER. THIS ALSO CAUSES THE CAR TO STALL, WHICH COULD RESULT IN SERIOUS ACCIDENTS. SERVICE MANAGER AT ONE LOCAL DEALERSHIP HAS 4 CARS WITH SAME PROBLEM, ALL NEEDING NEW ENINGES, SITTING IN HIS LOT. HE HAS TRIED TO GET CHRYSLER TO RESOLVE THIS; THEY REFUSE. IF THERE ARE 5 CARS JUST IN THIS AREA NEEDING NEW ENGINES FOR THE EXACT SAME PROBLEM, HOW MANY ARE THERE NATIONWIDE? CAR ONLY HAS 60,000 MILES ON IT, SO THERE MUST BE SOMETHING THAT CHRYSLER CAN DO TO RESOLVE THE PROBLEM. ANY ASSISTANCE YOU CAN PROVIDE IS APPRECIATED.*AK

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