NHTSA Complaint #10058490 — 2004 FORD EXPEDITION

UNKNOWN OR OTHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10058490
Vehicle	2004 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	January 8, 2004
Date Filed	February 19, 2004
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

AT 500 MILES THE NEW DRIVER FLOORBOARD HAD A VIBRATION AND GRINDING NOISE WHEN THE WHEEL WAS TURNED WHILE DRIVING. THE DEALER KEPT MY CAR FOR 2 DAYS AND CHANGED OUT THE DIFFERENTALS AND PACKED IT WITH A "FIX" FROM FORD. DRIVING HOME FROM THE DEALER MY CAR STILL EXPERIENCED THE SAME VIBRATIONS AND GRINDING. THE DEALER ADVISED ME TO DRIVE IT 1,000 MILES AND THEN RETURN IT IF IT STILL HAD TURNING AND GRINDING. I RETURNED MY CAR TO THE DEALER AND HAVE NOT RECEIVED A SATISFACTORY FIX. I'M WORRIED ABOUT A MAJOR MALFUNCTION HAPPENING.

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