NHTSA Complaint #10056360 — 2003 FORD EXPLORER

POWER TRAIN:AXLE ASSEMBLY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10056360
Vehicle	2003 FORD EXPLORER
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	October 29, 2003
Date Filed	February 2, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

ABOUT A MONTH AFTER WE PURCHASED OUR 2003 FORD EXPLORER XLT, WE NOTICED A WHINING NOISE FROM THE REAR OF THE VEHICLE. WE NOTIFIED THE DEALERSHIP AND THEY REFUSED TO WORK ON IT. THEY SAID FORD IS INVESTIGATING THE NOISE AND COULD GIVE NO TIME FRAME ON WHEN IF WOULD BE FIXED. ASKED US TO JUST BE PATIENT.. THIS IS TOTALLY UNACCEPTABLE, AND THE WAY CUSTOMER RELATIONS HAS BEEN DEALING WITH US, FORD SHOULD BE EMBARRASSED. WE ARE CURRENTLY RESEARCH THE LEMON LAWS. WE DO NOT WANT A BRAND NEW VEHICLE THAT MAKES THIS AWFUL WHINE (WHICH IS GETTING WORSE DAY BY DAY). WHO KNOWS IF IT IS SAFE, GIVEN FORD'S TRAC RECORD! *JB

Related Complaints for the 2003 FORD EXPLORER

Other POWER TRAIN:AXLE ASSEMBLY Complaints

#10286004 — October 1, 2009 — TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE SEALS ON 3 AXLES WERE LEAKING AND NEEDED TO BE ...

#10233536 — July 8, 2008 — TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT HEARD A LOUD WHINING SOUND COMING FROM THE REAR OF THE VEHICLE...

#10210137 — November 27, 2007 — VEHICLE PURCHASED IN 2003 AFTER 1 YEAR ROARING NOISE BEGAN IN REAR AXLE. VEHICLE TAKEN TO DEALER AND DIFFERENTIAL CAR...

#10189810 — May 4, 2007 — REAR AXLE WAS MAKING A LOUD NOISE, WAS TOLD THAT IT WAS DUE TO THE SEAL WAS BROKEN AND NEEDED TO BE REPLACED. THIS WA...

#10189147 — April 28, 2007 — REAR PINION GEAR ON 2003 FORD EXPLORER CAUSES HIGH PITCHED WHINING SOUND, AND IS WELL KNOWN TO FORD DEALERSHIPS IN TH...

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