NHTSA Complaint #10233536 — 2003 FORD EXPLORER

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10233536
Vehicle	2003 FORD EXPLORER
Component	SUSPENSION:REAR
Date of Incident	July 15, 2007
Date Filed	July 8, 2008
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT HEARD A LOUD WHINING SOUND COMING FROM THE REAR OF THE VEHICLE WHILE ACCELERATING AND DECELERATING. THE SERVICE MANAGER STATED THAT HE COULD NOT FIND ANYTHING IN HIS COMPUTER THAT WAS RELATED TO THE FAILURE. THERE ARE CURRENTLY TEN NHTSA SERVICE BULLETINS RELATED TO THE FAILURE. THE CURRENT MILEAGE WAS 76,000 AND FAILURE MILEAGE WAS 55,000. UPDATE 09/10/08 *CW THE CONSUMER WAS TOLD THE REAR AXLE MAY HAVE TO BE REPLACED. UPDATED 09/11/08. *JB

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