NHTSA Complaint #10054954 — 2002 CHRYSLER PT CRUISER SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Complaint Details

ODI Number	10054954
Vehicle	2002 CHRYSLER PT CRUISER
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Date of Incident	July 26, 2003
Date Filed	January 27, 2004
Mileage	29,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

WHEN DOING THE 30,000 MILE OIL CHANGE/INSPECTION I NOTICED SPLITS IN THE LOWER CONTROL ARM BUSHINGS. THIS IS ONLY NOTICEABLE WHEN THE SUSPENSION IS UNSUPPORTED. THE CAR WAS DEALER SERVICED FOR THE RECALLS AND WAS ASKED FOR AN INSPECTION OF THE BUSHINGS WITH A WRITTEN RESPONSE A THIS TIME. DEALER MECHANIC SAID IT WAS NORMAL WEAR BUT RESPONSE WAS SUSPICIOUS IN NATURE AND NOT FORTHCOMING. THE CAR WAS THEN TAKEN TO AN INDEPENDENT AUTO MECHANIC AND STATED THAT THE BUSHINGS APPEARED TO BE COMING APART. THE CAR WAS THEN TAKEN TO A DIFFERENT DEALER WITH THIS CONCERN AND THEY THEN DECIDED TO REPLACE THE BUSHINGS UNDER THE ORIGINAL WARRANTY. NO PARTS RETAINED DUE TO DEALER POLICY THAT NO PARTS UNDER WARRANTY WORK WILL BE GIVEN TO THE OWNER. I REQUEST AN INVESTIGATION OF THE LOWER CONTROL ARM BUSHINGS FOR INFERIOR RUBBER AND DESIGN. IT APPEARS THAT IF THE BUSHINGS FAIL THE CONTROL ARM WILL FALL OFF AND MAY RESULT IN SEVERE INJURY. *JB

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