NHTSA Complaint #10054717 — 2003 DODGE STRATUS
STRUCTURE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10054717 |
| Vehicle | 2003 DODGE STRATUS |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | NC |
Consumer Description
2003 STRATUS SXT. NUMEROUS WATER LEAKS. I BOUGHT THIS CAR BRAND NEW IN MARCH 2003. BY APRIL IT HAD A REALLY STRONG MILDEW SMELL. IT WAS FOUND TO HAVE A WATER LEAK IN THE TRUNK(AFTER THEY TORE APART THE FRONT OF MY CAR LOOKING FOR THE LEAK). THEY WANTED TO SHAMPOO THE CARPET, I MADE THEM REPLACE THE CARPET. SINCE THEN THE CAR HAS BEEN BACK TO IN THE SHOP 3 OTHER TIMES AND THEY HAVE FOUND 7 OTHER WATER LEAKS. I AM EXTREMELY DISAPPOINTED WITH THIS CAR HELP!!!!!! I'VE TRIED TO TALK TO THE MANAGER AT HENDRICK DODGE WHERE I BOUGHT THE CAR, BUT HE WAS A COMPLETE JERK. I'VE TRIED CONTACTING THE MANUFACTURER, BUT THEY SAY THAT SINCE THE LEAK WAS REPAIRED THERE IS NOTHING THEY CAN DO. I CAN UNDERSTAND MAYBE 1 LEAK BUT 8? GIVE ME A BREAK, WHAT EVER HAPPENED TO CUSTOMER SERVICE? I HAVE BEEN A LONG TIME DODGE PERSON, BUT I THINK AFTER THIS THEY WILL NOT GET ANYMORE OF MY BUSINESS. THANKS, MDA IN NC. *LA
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