NHTSA Complaint #10052681 — 1999 FORD EXPLORER

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. issue reported to NHTSA

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Complaint Details

ODI Number	10052681
Vehicle	1999 FORD EXPLORER
Component	EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Date of Incident	July 27, 2003
Date Filed	January 8, 2004
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

MY VEHICLES' OEM RADIO DISPLAY HAS SHORTED OUT AFTER ONLY 4 YEARS OF LIGHT USE. I KNOW THIS HAS BEEN AN ONGOING PROBLEM WITH THE PARTICULAR RADIOS IN 1997-2001 MODELS OF THE EXPLORER. THE UNIT ALSO HEATS CD'S TO HIGH TEMPERATURES, MAKING ME THINK THAT IT EITHER WILL CATCH THE VEHICLE ON FIRE, OR MELT A CD. I HAVE TRIED CONTACTING MY DEALER FOR A SOLUTION, FORD FOR A SOLUTION, AND EVEN PIONEER ELECTRONICS, THE MANUFACTURER OF THE UNIT FOR A SOLUTION. NONE OF THESE ENTITIES WERE ABLE TO FIND AN ACCEPTABLE SOLUTION TO THE PROBLEM. THEY ALL STATED IT WAS THE OTHER'S ISSUE. I AM ACTUALLY CONSIDERING A CLASS-ACTION LAWSUIT AGAINST FORD REGARDING THIS ISSUE. *LA

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