NHTSA Complaint #10043199 — 1999 FORD EXPLORER

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. issue reported to NHTSA

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Complaint Details

ODI Number	10043199
Vehicle	1999 FORD EXPLORER
Component	EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Date of Incident	October 19, 2003
Date Filed	October 19, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

THE RADIO DISPLAY HAS GONE OUT ON MY 1999 FORD EXPLORER MACH STEREO SYSTEM. (IT'S BEEN OUT FOR ABOUT A YEAR.) THE RADIO STILL PLAYS BUT THE DISPLAY IS UNREADABLE. THIS IS A KNOWN ISSUE AND VERY COMMON PROBLEM THAT HAS BEEN REPORTED AT THE INTERNET NEWSGROUP REC.AUTOS.MAKERS.FORD.EXPLORER. FORD CLAIMS THE FIX IS REPLACING THE RADIO AT A COST OF $600. THE RADIO WORKS FINE EXCEPT FOR THE DISPLAY THEREFORE AN ENTIRE RADIO REPLACEMENT AT $600 IS NEEDLESS AND WASTEFUL. AS A KNOWN DEFECT, SHOULDN'T THIS BE COVERED ABOVE AND BEYOND THE WARRANTY PERIOD? *LA

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#10052681 — January 8, 2004 — MY VEHICLES' OEM RADIO DISPLAY HAS SHORTED OUT AFTER ONLY 4 YEARS OF LIGHT USE. I KNOW THIS HAS BEEN AN ONGOING PROB...

#566562 — July 31, 2002 — CD PLAYER FAILED AND WAS REPLACED. *SLC

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