NHTSA Complaint #10052618 — 1999 JEEP GRAND CHEROKEE

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10052618
Vehicle	1999 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Date of Incident	October 1, 2003
Date Filed	January 7, 2004
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

THE PISTONS HOLDING UP THE FRONT HOOD ASSEMBLY FAILED AND CAN NO LONGER BEAR THE WEIGHT OF THE HOOD. NO ONE WAS INJURED WHEN THE INITIAL FAILURE OCCURED. THIS PRESENTS A MAJOR PROBLEM WHEN SERVICING THE VEHICLE AS THERE IS NO OTHER RELIABLE MECHANISM TO HOLD UP THE HOOD. PLACING A STICK OR OTHER OBJECT TO HOLD THIS OPEN IS AN ACCIDENT WAITING TO HAPPEN. JEEP WAS CONTACTED AND WOULD NOT PAY FOR REPLAING THIS FAULTY COMPONENT. OTHER PISTONS WHICH HOLD UP THE REAR HATCH AS WELL AS THE POP-UP GLASS ALSO CANNOT EFFECTIVELY HOLD UP THE WEIGHT OF THE CONPONENTS THEY WERE DESIGNED FOR. *AK

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