NHTSA Complaint #10051294 — 2002 FORD ESCAPE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10051294
Vehicle 2002 FORD ESCAPE
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State OR

Consumer Description

AT TIMES OF HEAVY RAIN OR WET SNOW THE INTERIOR WINDOWS FOG SEVERELY. THEY FOG SO BADLY THAT CONDENSATION WILL RUN DOWN THE INSIDE OF WINDOWS RESULTING IN AN UNSAFE DRIVING CONDITION. I HAVE TRIED NUMEROUS METHODS OF TWEAKING THE CONTROLS BUT CAN NOT SEEM TO KEEP THE WINDOWS DEFOGGED ADEQUATELY. WHEN MY WIFE AND KIDS ARE IN THE CAR THE PROBLEM IS WORSE THAN WHEN I AM ALONE. I AVOID DRIVING THE CAR AT NIGHT WITH THEM WHEN THE WEATHER IS WET BECAUSE I WORRY ABOUT BEING ABLE TO SEE SAFELY. I AM WORKING ON TRYING TO FIX THE PROBLEM BUT THOUGHT STRONGLY ENOUGH ABOUT THIS TO NOTIFY YOU HERE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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