NHTSA Complaint #10049389 — 2001 VOLVO S60

FOR BOTH OUR 2001 VOLVO S60 2.4T AND OUR 2003 VOLVO XC90 2.5T AWD, THERE HAVE BEEN UNSUCCESSFUL ATTEMPTS TO REPAIR A TRANSMISSION DEFECT (ESSENTIALLY SAME TRANSMISSION IN BOTH VEHICLES PER VOLVO TECH SUPPORT). BETWEEN 2ND AND 3RD THERE IS. *AK INTERMITTENT/UNPREDICTABLE FAILURE TO ENGAGE 3RD IN TIMELY FASHION WITH RESULTANT LOSS OF ACCELERATION AS VEHICLE IS FUNCTIONALLY IN NEUTRAL FOR 0.5 TO 2.5 SECONDS. THIS IS EXTREMELY DANGEROUS, ESPECIALLY WHEN PULLING ON TO A HIGHWAY. WE HAVE EXPERIENCED 2 NEAR COLLISIONS (ALMOST BEING STRUCK FROM BEHIND). VOLVO TECH SUPPORT ACKNOWLEDGES A FLAW IN DESIGN CAUSING SERVO FLUID AIR LOCK IN THE 2001 MODEL. A NEW TRANSMISSION IS SCHEDULED TO BE REPLACED FOR OUR S60, BUT IF THE PROBLEM IS STILL OCCURING IN OUR 2003, WILL THIS CORRECT THE PROBLEM? THE XC90 THEY SAY CAN BE REPAIRED WITH "UPGRADED SOFTWARE" INSTALLATION (WHICH IS SCHEDULED FOR THAT VEHICLE) BUT THIS REMEDY FAILED WHEN PERFORMED ON THE 2001. WE HAVE LET THE DEALER KNOW WE FEEL BOTH VEHICLES ARE UNSAFE WITH THIS PROBLEM AND WE ARE NOW STUCK WITH THEM TRYING TO REMEDY BOTH GLARING SAFETY DEFECTS.