NHTSA Complaint #10049243 — 2003 MAZDA MPV

YOU CAN ADD ME TO THE LIST OF PEOPLE WHO ARE EXPERIENCING THE HARD SHIFT PROBLEM THAT MANY OTHERS HAVE DESCRIBED AS AN INTERMITTENT HARD SLAM OF THE TRANS IN MY NEW $30,000 MAZDA MPV. IT OCCURS WHEN THE VAN HAS BEEN DRIVEN FOR A WHILE AND HAPPENS WHEN SHIFTING FROM 2ND TO 3RD AROUND 30MI PER HR. I HAVE TAKEN IT TO THE ORIGINAL DEALER AND THEY ADMIT THAT THERE IS A PROBLEM BUT THEY WON'T TRY TO FIX IT BECAUSE THEY SAY THEY CURRENTLY THEY HAVE NO FIX FROM MAZDA. I EMAILED MAZDA AND THEY ADMIT THAT THERE IS NO FIX BUT THEY ARE WORKING WITH THE MANUFACTURER OF THE TRANSMISSION. I AM TRYING TO FILE FOR LEMON LAW ARBITRATION WITH THE ATTORNEY GENERAL AT THIS TIME. I NEED FOUR WORK ORDERS FROM THE DEALERS WHICH MEANS 4 DAYS WITHOUT A CAR AND TIME OFF WORK . THE SECOND DEALER I TOOK IT TO SAID MY VAN WAS WORKING AS IT WAS DESIGNED TO EVEN THOUGH I TRIED TO SHOW THE SERVICE MANAGER THE EMAIL FROM MAZDA THAT AS GOOD AS CONFESSES THAT THEY ARE HAVING PROBLEMS WITH THE TRANSMISSIONS ON 2003/2004 MPV'S. THE AREA DEALER SERVICE REP FOR MAZDA WOULDN'T HELP ME EITHER. I THINK IT'S TIME FOR ME TO CALL MY FRIENDS AT CBS NEWS AND GET MAZDA ON 20/20 AND HAVE THEM ANSWER SOME POINTED QUESTIONS, LIKE WHY DON'T THEY STAND BEHIND THEIR CARS AND GIVE US THE SERVICE WE ALL DESERVE. IF YOU WANT TO SEE MORE COMPLAINTS GO TO EDMUNDS.COM THERE ARE OVER 3000 + COMPLAINTS AND COUNTING. I THINK MAZDA WON'T DO ANYTHING ABOUT THIS UNTIL SOME ONE IS EITHER IN AN ACCIDENT OR HURT AS A RESULT OF THE TRANS. PROBLEM. MY RECOMMENDATION IS DON'T BUY A MAZDA MPY VAN. *JB