NHTSA Complaint #10047614 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10047614
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 15, 2003
Date Filed	November 26, 2003
Mileage	49,585 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

I HAVE HAD SEVERAL INSTANCES WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION WHEN THERE HAS BEEN A 2-3 SECOND HESITATION BEFORE IT ACTUALLY KICKS IN, CAUSING THE VEHICLE TO STALL. AT HIGHWAY SPEEDS, THERE IS A LOUD VIBRATION COMING FROM THE RIGHT REAR OF THE VEHICLE, AND THE SHIFTING BECOMES VERY ERRATIC AND THE O/D LIGHT FLICKERS. I HAVE TALKED TO SEVERAL DEALERS. TWO OF THEM HAVE STATED THAT THE VIBRATION IS BECAUSE OF THE ROAD SURFACE. WHEN TRYING TO SHIFT INTO REVERSE, THERE IS A POPPING SOUND AND HESITATION BEFORE THE VEHICLE ACTUALLY MOVES. *LA

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