NHTSA Complaint #10047380 — 1997 EXPLORER VAN FORD EXPLORER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR issue reported to NHTSA

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Complaint Details

ODI Number	10047380
Vehicle	1997 EXPLORER VAN FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	June 1, 2003
Date Filed	November 22, 2003
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

IT HAS BEEN BROUGHT TO MY ATTENTION AFTER 5 TRIPS TO THE SERVICE DEPT. THAT MY 1997 FORD EXPLORER NEEDS A CATALYTIC CONVERTER. THIS WAS AFTER SENSORS WERE REPLACED THE FIRST 4 TIMES. THE CHECK ENGINE LIGHT HAS BEEN ON ALMOST CONSTANTLY SINCE THE PURCHASE IN JUNE. I WAS TOLD THAT THIS WAS AN ONGOING PROBLEM WITH THE EXPLORER AND FORD WOULD NOT RECALL THEM FOR THIS MAJOR DEFECT. I DID NOT PURCHASE THIS VEHICLE TO CONSTANTLY MAKE REPAIRS TO A DEFECTIVE PART OR PARTS. FORD SHOULD MAKE THIS RIGHT. PLEASE CONTACT ME IMMEDIATELY. [XXX]. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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