NHTSA Complaint #10047054 — 2000 FORD TAURUS POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10047054
Vehicle	2000 FORD TAURUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 27, 2003
Date Filed	November 17, 2003
Mileage	53,363 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

MY 2000 FORD TAURUS WAS OUT OF WARRANTY (53,000 MILES) WHEN THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REPLACED. I WROTE TO WILLIAM CLAY FORD, JR. OFFICE AND WAS TOLD IN A NICE WAY "TOO BAD SO SAD" IT'S OUT OF WARRANTY. AND PEOPLE WONDER WHY ITS SO DIFFICULT TO STAY LOYAL TO AMERICAN PRODUCTS? THE FOREIGN VEHICLES ARE WARRANTED 5-10 YEARS, WE MUST KNOW OURS ARE ONLY GOOD FOR 3 YEARS AND ONLY WARRANTY THEM FOR 3 YEARS. I HAD HOPED TO GET AT LEAST 1/2 OF MY $2,000 BILL REIMBURSED. NO CHANCE OF THAT. BETWEEN WHAT I OWE AND JUST PUT INTO THE CAR, I'M IN A NO WIN SITUATION. IN ONE YEAR THIS NEW TRANSMISSION WILL BE OUT OF WARRANTY. DO I DARE KEEP THE JUNKER FORD? *LA

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