NHTSA Complaint #10046832 — 2002 FORD FOCUS

VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10046832
Vehicle	2002 FORD FOCUS
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	November 12, 2003
Date Filed	November 13, 2003
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WV

Consumer Description

WHILE DRIVING I LOST ALL POWER TO THE CAR. IT COMPLETELY SHUT DOWN AND I COULD NOT START IT. IT HAS BEEN TOWED TO DEALERSHIP TO BE FIXED TWICE. I DO NOT FEEL SAFE DRIVING THIS CAR WITH MY KIDS IN IT. I DON'T THINK THE PROBLEM IS FIXED AND I'M WAITING FOR THIS TO HAPPEN AGAIN. NOW I NEED TO TAKE IT BACK TO THE DEALERSHIP AGAIN BECAUSE THERE IS A BAD VIBRATION IN THE FRONT END. I HAD IT THERE PREVIOUSLY FOR THIS ALSO, AND THEY SAID IT NEEDED THE TIRES ROTATED AND BALANCED. EVEN THOUGH IT IS STILL UNDER WARRANTY, THEY CHARGED ME $36.00....THE VIBRATION IS WORSE NOW SO OBVIOUSLY THAT WASN'T THE PROBLEM. OH I FORGOT TO MENTION THAT THE TRUNK WON'T LATCH PROPERLY AND THE WINDSHIELD WIPERS WON'T GO THE WHOLE WAY DOWN WHEN YOU TURN THEM OFF. THIS CAR IS NOT SAFE TO DRIVE. THE DEALERSHIP ACTS LIKE THEY HAVEN'T HAD ANY COMPLAINTS WITH THIS CAR! *LA

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Other VISIBILITY:WINDSHIELD WIPER/WASHER Complaints

#10074569 — June 1, 2004 — WINDSHIELD WIPERS FREQUENTLY FAIL WITHOUT NOTICE DURING RAIN EVENTS DESPITE EXPENSIVE REPAIRS. SOMETIMES I HAVE SMEL...

#767372 — September 20, 2002 — WINDSHIELD WASHER FLUID DISAPPEARS WHEN YOU DRIVE THE CAR. I PUT IN OVER 3 GALLONS, EVEN THOUGH WE DID NOT USE THE WA...

#8009263 — May 6, 2002 — THE ORIGINAL FIRESTONE TIRES (205/50R16) WEAR OUT PREMATURELY. THE VEHICLE BECOMES UNSTEADY ON BUMPY, WET OR SNOW COV...

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