NHTSA Complaint #10046011 — 2002 FORD FOCUS

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10046011
Vehicle	2002 FORD FOCUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 21, 2003
Date Filed	November 11, 2003
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

I BOUGHT MY FORD FOCUS ZX5 ON OCTOBER OF 2002. A MONTH AFTER I HAD IT I TOOK IT THROUGH THE CAR WASH AND IT STALLED. EVER SINCE THEN I HAD HAVE PROBLEMS STARTING IT. I BROUGHT IT IN AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE CAR. ON JULY 21, 2003 CAR STALLED GOING THROUGH AN INTERSECTION WITH ON-COMING TRAFFIC, I GOT THE CAR TO START AND I BROUGHT IT IN TO THE DEALERSHIP AND AGAIN THEY CAN'T FIND ANYTHING WRONG WITH THE CAR. THEY REFERRED ME TO THE DISPUTE SETTLEMENT BOARD. I FILLED OUT ALL THE INFORMATION AND SUBMITTED IT. ON SEPTEMBER 11, 2003 THE BOARD DECIDED THAT THEY DID NOT FIND A PROBLEM SO I HAD A FORD ENGINEER COME OUT. HE FINALLY CAME OUT IN OCTOBER AND SAID THERE WAS NOTHING WRONG WITH THE CAR. I DO NOT FEEL SAFE IN THIS VEHICLE. I TRIED TO GET RID OF THIS VEHICLE BUT I OWE $10,000.00 MORE THAN IT IS WORTH. PLEASE HELP. I DON'T KNOW WHAT ELSE TO DO.*AK

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