NHTSA Complaint #10045348 — 1997 FORD CROWN VICTORIA SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10045348
Vehicle	1997 FORD CROWN VICTORIA
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	September 9, 2002
Date Filed	November 3, 2003
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

SUBJECT:FORD CROWN VIC LOWER BALL JOINT COMMENTS: I HAVE A 1997 FORD CROWN VIC MANUFACTURED IN ONTARIO. THE LOWER RIGHT BALL JOINT CAME APART IN THE FALL OF 2002 AND WAS REPLACED. IT IS NOW 14 MONTHS LATER AND IT WAS REPLACED AGAIN. ON YOUR SITE I FOUND THAT THERE WAS A RECALL FOR THAT ISSUE. I HAVE NEVER RECEIVED ANY INFORMATION ABOUT IT AND HAVE HAD TO PAY THE FULL COST OF REPAIRS EACH TIME. WHAT IS MY RECOURSE? *LA

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