NHTSA Complaint #10315545 — 1997 FORD CROWN VICTORIA SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10315545
Vehicle	1997 FORD CROWN VICTORIA
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	January 10, 2010
Date Filed	March 2, 2010
Mileage	50,017 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE LOWER AND UPPER BALL JOINTS ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE DANGERS OF THE LOWER AND UPPER BALL JOINTS. THE MANUFACTURER INFORMED THE CONTACT THAT SINCE THERE ISN'T A RECALL THERE WAS NOTHING THEY COULD DO. THE FAILURE COULD HAVE CAUSED A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 50,017. UPDATED 04/01/10. *LJ THE LOWER SUSPENSION SUPPORT STUCK THE PAVEMENT AND THE WHEEL BECAME DETACHED FROM THE STEERING MECHANISM, WHICH MADE THE VEHICLE UNCONTROLLABLE. UPDATED 06/07/10*JB THE CONSUMER NO LONGER OWNS THE VEHICLE AS IT WAS INVOLVED IN AN ACCIDENT AND TOTALED. THE ACCIDENT WAS NOT RELATED TO THE BALL JOINT FAILURE. UPDATED 06/30/10.*JB

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