NHTSA Complaint #10045237 — 2000 JAGUAR S-TYPE VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10045237
Vehicle	2000 JAGUAR S-TYPE
Component	VISIBILITY:WINDSHIELD
Date of Incident	October 30, 2000
Date Filed	November 1, 2003
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

SIX MONTHS AGO I NOTICED A CRACK ON THE PASSENGER SIDE OF THE WINDSHIELD. THE CRACK WAS NOTICED HOURS AFTER CAR WAS PARKED. TWO DAYS AGO ANOTHER CRACK APPEARED ON THE DRIVER SIDE OF THE WINDSHIELD. BOTH CRACKS ARE SIMILAR IN NATURE, AND BOTH ARE NEAR THE SIDE COLUMNS AT ABOUT 9.5 INCHES FROM THE BOTTOM OF THE WINDSHIELD. DEALER INSPECTED THE VEHICLE AND DISMISSED ANY WINDSHIELD MANUFACTURING, OR STRESS POINT DEFECTS DUE TO CHIPS ON THE GLASS. ESCALATION TO 1800-JAGUAR WAS NOT USEFUL, AS THEY ONLY THING THEY DID WAS ACT AS A MEDIATOR TO THE DEALER, INSTEAD OF CONCERNED WITH THE REASONS BEHIND THE CRACKED GLASS. *LA

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