NHTSA Complaint #10044480 — 2002 HONDA ODYSSEY

PROBLEMS WITH RADIO VOLUME BUTTON, INDICATOR LIGHT, AND VEHICLE PULLS TO THE LEFT.*MR VEHICLE PULLED TO THE LEFT WHEN THE CONSUMER TEST DROVE IT ON 08/10/2002. DEALER ASSURED HER IT WOULD BE REPAIRED. AFTER ABOUT ONE WEEK OF DRIVING THE VEHICLE, IT CONTINUED TO PULL TO THE LEFT UNLESS SHE HELD THE STEERING WHEEL TO THE RIGHT AND FORCED IT TO GO STRAIGHT 08/20/2002. ON 09/24/2002 VEHICLE WAS TAKEN TO THE DEALERSHIP FOR PROBLEMS WITH THE DOOR AND SRS LIGHT COMING ON AND OFF WHILE DRIVING. ON 10/24/2002 CONSUMER DROVE THE VEHICLE TO THE DEALERSHIP AGAIN. THEY STATED THE PROBLEM WAS FIXED. ON 12/18/2002 THE CONSUMER INSISTED THAT THE TECHNICIAN TEST DRIVE THE VEHICLE TO EXPERIENCE THE DEFECT. TECHNICIAN DID EXPERIENCE IT AND STATED IT NEEDED TO BE FIXED. THE NEXT DAY THEY INFORMED THE CONSUMER AN ALIGNMENT WAS DONE TO FIX THE "PULLING TO THE LEFT". AS FAR AS THE SRS LIGHT, THERE WERE NO REPAIRS AT THAT TIME. CONSUMER WOULD BE CONTACTED TO MAKE AN APPOINTMENT FOR REPAIRS. ON 04/10/2003, CONSUMER RETURNED FOR ROUTINE MAINTENANCE AND A TOTAL FIX FOR THE PULLING TO THE LEFT. CONSUMER WANTED A REPLACEMENT VEHICLE. *PH