NHTSA Complaint #10043702 — 1999 DODGE DURANGO

I BOUGHT MY DOD DURANGO IN 99 WITH 18,000 MILES FROM POWAY DODGE (SAN DIEGO, CA). I TOOK IT TO THE DEALER IN THIRD MONTH AFTER BUYING IT AS IT WAS ALMOST ABOUT TO ROLL OVER WHEN TURNING IN A TURN. THE DEALER SAID THIS WAS OKAY, NOT TO WORRY. SO I KEPT ON DRIVING THEN IT STARTED ANNOYING CLICKING NOISE THAT HAD BEEN GETTING WORSE FOR OVER A YEAR BUT THE DODGE IN CARLSBAD HAD NOT BEEN ABLE TO DIAGNOSE IT. WHEN I BROUGHT IT IN MOST RECENTLY, THEY WERE EMPHATIC THAT IT WAS MY BALL JOINT AND THAT MY LIFE HAD BEEN ON THE LINE FOR MONTHS! BUT NO ONE EVER NOTICED EVERY TIME I BROUGHT IT IN FOR DIAGNOSIS. THE DEALER I USE TO GO NOW SOLD THE DEALERSHIP IN POWAY AND THATS WHY NOW NO ONE WANTS TO BE RESPONSIBLE FOR IT. THE CLICKING NOISE STILL CONTINUES AND IS GETTING WORSE. IT IS IN THE REAR OF THE TRUCK AND IS DESCRIBED LIKE A GEAR SLIPPING UPON DEAD STOP AND START NOT TO MENTION EVEN SLOW DRIVE NOW. THEY TOLD ME THEY HEAR CLEAR AS A BELL BUT CANT DIAGNOSE W/O LITERALLY TAKING THE ENTIRE REAR OF THE TRUCK APART AND ALWAYS TELL ME THAT IT IS SAFE TO DRIVE. I DRIVE IT WITH MY KIDS IN IT. I WOULD LIKE TO FILE A COMPLAINT AGAINST CHRYSLER AND AGAINST MY DEALER POWAY DODGE FOR NEGLIGENCE.*AK