NHTSA Complaint #10043007 — 1993 FORD AEROSTAR

DEAR NHTSA; BELOW IS CORRESPONDENCE WITH GOODYEAR TIRE COMPANY. I HAVE HAD PROBLEMS WITH THE DUNLOP ROVER TOURING GT TIRE NUMBER PN P22570514 AS DETALED BELOW. I DO NOT HAVE FURTHER TIRE INFORMATION SINCE THE VEHICLE IS IN THE UNITED STATES BUT I CAN OBTAIN IT AS NECESSARY. THANK YOU, MARK DEVRIES *LA 3 OCTOBER 2003 DEAR SIR: ON 6-22-01 I PURCHASED 4 DUNLOP ROVER TOURING LT TIRES FOR MY 1992 AEROSTAR VAN, MILAGE 108,098 AT SEARS EAGLE RIDGE MALL, LAKE WALES FL. ON 8-6-03, THE VEHICLE (138,690 MILES) WAS RETURNED TO SEARS EAGLE RIDGE BECAUSE THE RIGHT FRONT TIRE WAS SEPARATING FROM THE TREAD. A NEW DUNLOP ROVER TOURING LT WAS MOUNTED. ON 8-12-03 MY FAMILY WERE ON THE FLORIDA TURNPIKE WHEN THEY SUDDENLY HEARD A "THUMP,THUMP" FROM THE RIGHT REAR SIMILAR TO THE SOUND HEARD THE PREVIOUS WEEK WITH THE SEPARATED TIRE. THIS TIME THE TIRE EXPLODED AND MY WIFE BARELY MANAGED TO CONTROL THE VEHILE WHILE STEERING THE VAN TO THE SIDE OF THE TURNPIKE. I HAVE DIGITAL PICTURES OF THE EXPLODED TIRE AND MY VAN. MY FAMILY CONTINUED TO LOUISIANA WHERE THEY DEPARTED FOR INDONESIA WHERE WE ARE RESIDENT WITH CHEVRONTEXACO, LEAVING THE VAN WITH MY DAUGHTER WHO ATTENDS UNIVERSITY IN LAFAYETTE, LA. I THINK THE ORIGINAL DUMLOP TIRES ARE DEFECTIVE AND ARE UNSAFE. HOW ELSE DO YOU EXPLAIN ONE BLOWOUT AND ONE POTENTIAL BLOWOUT WITHIN 300 MILES. I HAVE INSTRUCTED MY DAUGHTER TO ONLY USE THE VAN WITHIN TOWN AND NOT TO USE IT ON THE HIGHWAY OR EXCEED 50 MPH. I DO NOT FEEL THE REMAINING TIRES ARE SAFE AND AM VERY CONCERNED THAT THEY ALSO MAY SUDDENLY FAIL. THE NUMBER GIVEN ABOVE IS FOR MY PARENTS HOME. I CAN EMAIL WITH PICTURES OF THE EXPLODED TIRE AND SCANNED COPY OF THE EXPLODED TIRE REPLACEMENT PURCHASE. I AM ALSO MAILING A COPY OF THIS EMAIL AND SUPPORTING DOCUMENTS TO GOODYEAR CORPORATE HEADQUARTERS. I INTENDED TO TAKE CARE OF THIS SOONER BUT DID NOT RECEIVE COPIES OF THE EXPLODED TIRE UNTIL RECENTLY. THANK YOU, MARK DEVRIES [email protected] 3 OCTOBER *LA