NHTSA Complaint #10042406 — 2001 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10042406
Vehicle	2001 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	October 3, 2003
Date Filed	October 6, 2003
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

WHEN THE STEERING WHEEL WAS TURNED THERE WAS A CLICKING NOISE. THE CONSUMER WAS TOLD BY THE DEALER THAT ALL FOUR BALL JOINTS, UPPER AND LOWER WERE BAD. THIS VEHICLE ALWAYS KNOCKED. THE DEALER CHECKED OUT THE PROBLEM, BUT COULDN'T DUPLICATE IT. *AK THE PART HAD NOT BEEN REPLACED. THE CONSUMER HEARD ON THE NEWS A RECALL WAS IN THE MAKING, BUT THE DEALER STATED THAT THEY WERE UNAWARE OF ANY RECALL . *SCC *JB

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