NHTSA Complaint #10041627 — 2000 DODGE INTREPID

VEHICLE WAS TAKEN TO DEALER IN NOVEMBER OF 2002, CHECK ENGINE LIGHT WAS ON. TOLD ME THEY NEEDED TO PUT ON COMPUTER TO DIAGNOSE PROBLEM. REPLACED CAM POSITION SENSOR FOR $ 100.00 JUNE 2003, CHECK ENGINE LIGHT CAME ON, VEHICLE KEPT STALLING. I TOLD DEALER THOUGHT IT MAY BE CAM POSITION SENSOR. WAS TOLD NO DIAGNOSIS COULD BE MADE WITHOUT PUTTING IN ON COMPUTER. TOLD BY DEALER CAM POSITION SENSOR NEEDED TO BE REPLACED. REMINDED DEALER IT WAS REPLACED PREVIOUSLY. TOLD DEALER THERE WAS A TICK NOISE IN ENGINE, WAS TOLD IT WAS THE TIMING BELT AND "WOULD SETTLE DOWN." AUGUST 2003, VEHICLE MAKING LOUD NOISE, TOWED TO DEALER. WAS TOLD VEHICLE IS OUT OF WARRANTY AND ENGINE NEEDS TO BE REPLACED. CONTACTED DODGE CUSTOMER SERVICE AND WAS TOLD THAT A FACTORY REPRESENTATIVE WOULD NOT INVESTIGATE AND THAT DEALER INDICATED VEHICLE WAS OUT OF WARRANTY. DEALER NOR MANUFACTURER WOULD NOT EVEN LOOK IN TO REASON FOR FAILURE UNLESS I WAS WILLING TO PAY FOR ADDITIONAL COSTS. *LA