NHTSA Complaint #10041405 — 2003 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10041405
Vehicle	2003 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 29, 2003
Date Filed	October 7, 2003
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

OUR CAR HAS BEEN INTO THE DEALER 6 TIMES IN NINE MONTHS. 5 TIMES FOR THE SAME, SERIOUS PROBLEM. THE CAR STALLS WITH NO WARNING AND FOR APPARENTLY NO REASON. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM ONCE, BUT UNABLE TO FIX IT AND UNABLE TO DUPLICATE THE PROBLEM THE NEXT 4 TIMES. I DON'T KNOW WHAT CAUSES THE CAR TO STALL OTHER THAN IT SEEMS TO HAPPEN ON HOT DAYS WHEN THE AIR CONDITION IS ON AND OFTEN IN TRAFFIC. WHEN THE CAR STALLS NEITHER THE BRAKES NOR THE STEERING WILL WORK UNTIL IT CAN BE RESTARTED. VW CANNOT FIX THE CAR AND WILL NOT REPLACE IT OR REFUND MY MONEY. THEIR RESPONSE, "SUE US." *LA

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