NHTSA Complaint #10041394 — 1999 CHRYSLER 300M STRUCTURE

Complaint Details

ODI Number	10041394
Vehicle	1999 CHRYSLER 300M
Component	STRUCTURE
Date of Incident	October 6, 2003
Date Filed	October 7, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

I OWN A 1999 CHRYSLER 300M AND I NOTICED THAT THE DASHBOARD HAS A CRACK ALONG THE LEFT SIDE OF THE PASSENGER AIR BAG. I WENT TO A VINYL SHOP TO GET IT REPAIRED AND THEY TOLD ME THEY WOULD NOT BE ABLE TO REPAIR IT BECAUSE IT COULD AFFECT THE AIRBAG DEPLOYMENT. MY ONLY OPTION IS TO GET THE DASHBOARD REPLACED WHICH MY DEALER TOLD ME WOULD COST $1000. THE DEALER TOLD ME THAT HAVING THE CRACK THERE COULD ALSO AFFECT THE AIRBAG DEPLOYMENT. I AM NOT THE FIRST PERSON TO COMPLAIN ABOUT THE DASHBOARD CRACKING IN THIS AREA ON THIS CAR. THIS REPAIR SHOULD BE COVERED BY CHRYSLER, AS IT'S THEIR SHODDY VINYL. IT SHOULD BE NOTED THAT THIS PROBLEM DOESN'T SEEM TO BE OCCURRING IN NEWER MODELS AND THEREFORE I WOULD ASSUME CHRYSLER HAS FOUND A FIX. *JB

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