NHTSA Complaint #10040745 — 2000 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM

Complaint Details

ODI Number	10040745
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM
Date of Incident	April 1, 2002
Date Filed	September 26, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

THE UPPER/LOWER CONTROL ARMS WOULD SQUEAK WHILE IN MOTION. UPON THE INSPECTION OF THE CONTROL ARM(S) BY THE DEALERSHIP, IT WAS DETERMINED THAT THE PARTS WERE BAD AND NEEDED REPLACEMENT. PRIOR TO THIS INCIDENT, THE UPPER CONTROL ARMS WERE REPLACED 3 TIMES DUE TO THE FAILURE. *AK THE CONSUMER FELT THAT THE CONTROL ARMS WOULD LAST LONGER IF THEY WERE ABLE TO BE LUBRICATED AND THAT THE TIRES NEED TO BE REPLACED EVERY 7-10 THOUSAND MILES DUE TO HE CONTROL ARM FAILURE. THE DEALERSHIP DID NOT COMPLETE THE ALIGNMENT WHEN THE CONTROL ARMS WERE REPLACED. *SCC *JB

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