NHTSA Complaint #10040223 — 2000 DODGE DURANGO POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10040223
Vehicle	2000 DODGE DURANGO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 18, 2003
Date Filed	September 22, 2003
Mileage	37,828 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM

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