NHTSA Complaint #10039552 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10039552
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 1, 2002
Date Filed	September 25, 2003
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	RI

Consumer Description

TRANSMISSION SLIPS WHEN STOPPED AT A INTERSECTION OR STOPLIGHT. SOMETIMES THE VEHICLE WILL STALL. THE DEALER HAS STATED THEY COULD NOTREPRODUCE THE PROBLEM DURING AND AFTER THE WARRANTY PERIOD. I HAVE FILED SAFETY COMPLAINT WITH FORD MOTOR COMPANY CONSUMER RELATIONS AND THE DEALER HAS ATTEMPTED TO REPAIR WITHOUT SUCCESS. THE DELAY IN THE TRANSMISSION ENGAGING IS A SAFETY HAZARD SINCE THE DELAY IN PULLING OUT INTO TRAFFIC COULD RESULT IN A SERIOUS ACCIDENT. THE PROBLEM IS BECOMING MORE FREQUENT, ALMOST DAILY OCCURENCE.

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