NHTSA Complaint #10039455 — 2003 GMC ENVOY

MY HUSBAND AND I PURCHASED A 2030 ENVOY SLT IN MAY 2003. THE 4 WHEEL SERVICE LIGHT HAS COME ON TWICE. THE FIRST TIME, IT WAS REPAIRED. THE 2ND TIME IT CAME ON, WE WERE TOLD WE HAVE NO 4 WHEEL DRIVE. WE HAVE BEEN IN CONTACT WITH GMC CUSTOMER SERVICE DEPT (1-866-996-9463, OUR REPRESENTATIVE IS BRANDY JOHNSON AND OUR REF $ IS 1-127444813). THE RESOLUTION; WE NEED TO WAIT UNTIL THE SERVICE 4 WHEEL DRIVE LIGHT COMES ON AGAIN SO WE CAN TAKE IT INTO THE DEALER (IF THEY ARE OPEN) SO A "CODE" CAN BE READ. I FEEL WITH WINTER COMING, THIS ISSUE HAS NOW TURNED INTO A SAFETY ISSUE AS WE WILL USE THIS VEHICLE DAILY TO TAKE OUR SON TO DAYCARE AND GO TO WORK. I WOULD APPRECIATE ANY INPUT YOU COULD ASSIST ME WITH AS I STRONGLY FEEL THIS VEHICLE SHOULD BE REPLACED.