NHTSA Complaint #10063976 — 2003 GMC ENVOY

4-WHEEL DRIVE LIGHT, MY 2003 $35,000 ENVOY'S SERVICE 4-WHEEL DRIVE LIGHT CAME ON THE FIRST TIME AT 574 MILES. THE SECOND TIME AT 4,242 MILES. THE THIRD TIME AT 6,490 MILES. THE FOURTH TIME AT 9,387 MILES. IT WAS THEN TOWED IN FOR A FIFTH TIME JUST AFTER THAT FOR SEVERAL OTHER PROBLEMS. IT WENT THROUGH THREE IGNITION SWITCHES IN ONE WEEK. IT HAS HAD THE TRANSFER CASE MODULES, ACTUATORS, FRONT HUBS AND MORE DONE. IT HAS BEEN REPROGRAMED EACH TIME AS WELL. I HAVE ONLY OWNED THE VEHICLE FOR 9 MONTHS. I CONTACTED GM ABOUT THIS AND WAS TOLD ABOUT A REPURCHASE THEN TOLD NO. I HATE MY ENVOY AND I WILL NEVER PURCHASE ANOTHER GM PRODUCT!!!!!!! EVERYONE THAT ASKS ME ABOUT IT I TELL THEM MY STORY SO I HOPE IT GETS AROUND HOW BAD THIS IS AND HOW BAD THIS SUCKS! MY DEALERSHIP HAS BEEN HELPFUL BUT THE REPS FROM GM SUCK! I WAS NEVER GIVEN A REASON AS TO WHY THE GM REP (MOIZ AHMAD) SAID "NO" AND I WAS TOLD THAT HE NOT ONLY DOESN'T HAVE TO GIVE A REASON THAT HE DOESN'T HAVE TO CALL ME WHEN I ASKED FOR HIM TO. AND... THEY WILL NOT GIVE ME ANY INFORMATION TO EVEN CONTACT THIS GUY. "THEY DON'T HAVE TO". THEN WHEN I COMPLAINED THAT THIS WAS "UNEXCEPTABLE" AND ASKED TO SPEAK WITH A SUPERVISOR THE SUPERVISOR HUNG UP ON ME!!! I WAS NOT VERY SUPRISED TO SEE THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I LOOKED UP THE SERVICE BULLETINS AND RECALLS (AT ALLDATA.COM) AND THERE WERE SEVERAL BULLETINS ON THIS. GM NEEDS TO GET THE ENVOYS ACT TOGETHER!!!! I AM GOING THROUGH NY STATE LEMON LAW NOW. WISH ME LUCK! *AK