NHTSA Complaint #10038678 — 2003 MINI COOPER

MY MINI COOPER JULY 2003 BUILD HAS WHAT IS REFERRED TO AS EITHER A "STUMBLE" OR A "HICCUP". BASICALLY WHAT HAPPENS IS THAT THE ENGINE MOMENTARILY CUTS OUT WHEN ACCELERATING FROM A STOP, CAUSING A PAUSE AND THAN RESUMIING WITH A JOLT. THIS PROBLEM IS BEING COMPLAINED ABOUT BY NUMEROUS MINI OWNERS FOR OVER 1 YEAR (SEE NUMEROUS COMPLAINTS ON THIS SUBJECT AT HTTP://WWW.MINICOOPERONLINE.COM/MOD...OPIC&TOPIC=9951 AND ALSO AT MINI2.COM YET THE MINI DEALERS CLAIM IGNORANCE ABOUT THE PROBLEM, OR SAY THEY HAVE HEARD OF A FEW COMPLAINTS ON THE S BUT NOT ON THE COOPER. SOME MINI USA REPS (1-866-ASK-MINI) ADMIT IT IS A KNOWN ISSUE ON BOTH THE COOPER AND THE COOPER S. OTHES CLAIM IGNORANCE. THEY GIVE PEOPLE DIFFERENT RESPONSES, BUT GENERALLY WHEN THEY DO ADMIT IT IS A KNOWN ISSUE THEY ALSO SAY THAT "ENGINEERING IS COLLECTING COMPLAINTS" OR "THEY ARE WORKING ON A FIX" BUT THEY OFFER NO PROJECTED FIX DATE AT ALL. THEY DO TAKE SOME PEOPLE'S VIN NUMBER WHEN FILING THE COMPLAINT, BUT SAY THEY HAVE NO SYSTEM OF LETTING YOU KNOW IF OR WHEN A FIX IS TO BE EXPECTED. WE MINI OWNERS ARE FRUSTRATED OVER THIS ONGOING, ANNOYING, AND POTENTIALLY LETHAL DEFECT. MINI SHOULD BE PUT TO THE TASK OF REPAIRING THIS ISSUE OR TO STOP SELLING THE CAR PERIOD. THEY ARE FULLY AWARE THAT THEY ARE SELLING CARS WHICH HAS THIS DEFECT WTIH NO FIX. THEY ARE STEALING (MISREPRESENTATION) AND ENDANGERING THE PUBLIC.