NHTSA Complaint #10038659 — 2002 FORD EXPLORER SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Complaint Details

ODI Number	10038659
Vehicle	2002 FORD EXPLORER
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Date of Incident	August 1, 2003
Date Filed	September 10, 2003
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

ABS SYSTEM IS DEFECTIVE ON 2002 EXPLORERS. ABS LIGHT CAME ON MANY MANY TIMES WITHIN A 1 YEAR SPAN SINCE I BOUGHT THE VEHICLE NEW. TOOK THE VEHICLE TO THE DEALER 3 TIMES AND THEY STATED THE FAULT WAS FROM THE REAR SPEED SENSOR ASSEMBLY AND REPLACED IT EVERY TIME. *AK OTHER PROBLEMS ENCOUNTER INCLUDE HOSE DISCONNECT ON REAR WASHER (REPAIRED BY DEARLER), CRACKED THIRD BRAKE LIGHT (REPLACED BY DEALER), DEFECTIVE REAR VIEW MIRROR (3 INCIDENTS, EVENTUALLY REPLACED IT MYSELF WITH AN AFTERMARKET PART), REAR SEAT BELT WOULD NOT STAY BUCKLED (ASSEMBLY REPLACED BY DEALER), CLIMATE CONTROL LEAK TO LOWER EVEN IF SET TO UPPER VENT (DESIGN FLAW, DEALER STATED THIS WAS NORMAL), STEREO WILL INTERMITTENTLY NOT TURN ON (CANNOT GET DEALER TO VERIFY), BRAKE PETAL LOCATION RELATIVE TO ACCELARATOR PETAL CAUSES UNDUE STRAIN ON LEG, FLOOR VENT EXPELLS HOT AIR DIRECTLY AT CALF, FIT AND FINISH IS HORRIBLE ON A $30K+ VEHICLE! I HAVE NO CONFIDENCE IN FORD'S PRODUCT OR THERE SERVICE NETWORK. I CAN SAFELY SAY THIS WILL BE THE LAST FORD I WILL EVER BUY.

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