NHTSA Complaint #10037030 — 2003 SATURN ION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10037030
Vehicle	2003 SATURN ION
Component	UNKNOWN OR OTHER
Date of Incident	August 19, 2003
Date Filed	September 2, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I OWN A ION 2003, WHEN WE PURCHASED THE CAR WE ALSO PURCHASE THE PLASTIC WINDOW GUARDS FROM THE DEALER. I HAD PROBLEMS WITH THE BACK DOOR, THE TWO PARTS MAKING UP THE DOOR WERE SEPARATING AT TOP OF WINDOW. THEY TRY TO GLUING, IT DIDN'T WORK, THEN THEY TRY SOMETHING ELSE AND IT DID WORK, AND FINNALLY THEY ORDER A NEW PART. WHEN THEY INSTALL THE NEW PART, THEY REMOVED THE PLASTIC GUARD FRON THE WINDOW AND SAID THEY WILL REPLACE IT AT THE NEXT OIL CHANGE. WELL THE NEXT OIL CHANGE CAME A THEY NOT ONLY DID NOT REPLACE THE WINDOW GUARD BUT THEY REMOVED THE GUARD FROM THE OTHER WINDOW!!!!THEY STATED THE GUARD WAS THE CAUSED OF THE PROBLEM. NOW I WANT TO KNOW ARE THE DOORS SAFE. MY WIFE PLACE MY GRAND CHILD IN THE BACK SEAT. IS THERE A BIGGER PROBLEM WITH THE DOORS ????*AK

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