NHTSA Complaint #10764676 — 2003 SATURN ION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10764676
Vehicle	2003 SATURN ION
Component	UNKNOWN OR OTHER
Date of Incident	December 1, 2014
Date Filed	September 17, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAD RECEIVED A RECALL LETTER FROM GM FOR MY 2003 SATURN ION DECEMBER 2014: GM RECALL # 14632 WHICH STATES "THAT MY VEHICLE'S TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL THAT ALLOWS THE IGNITION KEY TO BE TURNED COUNTER CLOCKWISE PAST THE ACCESSORY MODE TO THE LOCK POSITION AFTER THE VEHICLE HAS BEEN SHIFTED INTO PARK." THIS IS HAPPENING TO MY CAR AND I HAVE TAKEN IT IN FOR THE REPAIR ON 5 DIFFERENT OCCASIONS TO 2 DIFFERENT DEALERSHIPS AND IT FAILS THE VERY NEXT DAY. I HAVE A REFERENCE # THAT I FILED WITH GM AND THE SR ADVISOR RECOMMENDED THAT I TRY A DIFFERENT DEALERSHIP WHICH I DID BUT THE ISSUE REMAINS. I HAVE TRIED TO CALL BACK THE SR ADVISOR BUT I CONTINUE TO GET VOICEMAIL AND SHE HAS NOT RETURNED MY CALL. I AM NOT SURE WHAT TO DO IF GM ISSUES A RECALL AND THEY CANNOT REPAIR THE DEFAULT.

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