NHTSA Complaint #10034015 — 2001 FORD FOCUS

2001 FORD FOCUS DISPLAYING PROBLEMS WITH TRANSMISSION DUE TO SEVERAL LEAKS, CRUISE CONTROL, AND TRUNK OF VEHICLE. *MR WATER LEAKED ONTO THE FLOORBOARD OF THE TRUNK WHICH WAS ONLY ADJUSTED(PROBLEM REPEATED), THE CRUISE CONTROL WORKED INTERMITTENTLY(NEW SWITCH WAS ORDERED, THE DRIVERS SIDE WINDOW SQUEAKED AND WAS FIXED, THE TRANSMISSION LEAKED AND WAS REPLACED BUT THE SERVICE DEALER WAS UNABLE TO DETERMINE THE CAUSE, WATER LEAKED IN THE FRONT PASSENGER SIDE (PROBLEM REPEATED) THEN THE R & L COWL GRID WAS REPLACED TO REMEDY THE PROBLEM BUT DIDN'T, COOLANT LEAKED FROM THE UPPER RADIATOR AND THE HOSE CLAMP WAS REPLACED, THE TRUNK DID NOT SHUT PROPERLY AND THE LATCH WAS REPLACED BUT DID NOT FIX THE PROBLEM, THE VEHICLE WAS TAKEN IN DUE TO THE PARTS BEING RECALLED, THE REAL WHEEL BEARINGS WERE REPLACED, THE SECOND RECALLED PART WAS THE PINCH BOLT TORQUE AND BATTERY CABLE ROUTING WHICH WAS REPLACED, AND THE MECHANICS FOUND THAT THE BRAKES HAD WORN OUT IN THE FRONT AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN IN FOR WARRANTY REPAIRS ON 10 SEPARATE OCCASIONS AND SIX ATTEMPT FOR THE LEAKS, THE PROBLEM IN THE FRONT OF THE VEHICLE PERSISTED. IN ADDITION, THE ENTIRE TRANSMISSION HAD TO BE REPLACED BECAUSE OF SEVERAL LEAKS, SEVERAL CIRCUIT AND SWITCHES HAVE BROKEN DOWN ON THE CRUISE CONTROL. THE CONSUMER WAS ALSO CONCERNED WITH THE GAS MILEAGE WHICH HAD CONSISTENTLY FALLEN AND DID NOT ACT AS THE PROMOTED DEALERS STICKER. THE CONSUMER REQUESTED A FULL REFUND FOR THE PURCHASE PRICE. *SCC *JB