NHTSA Complaint #10033161 — 2003 HONDA ELEMENT VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10033161
Vehicle	2003 HONDA ELEMENT
Component	VISIBILITY:WINDSHIELD
Date of Incident	August 18, 2003
Date Filed	August 20, 2003
Mileage	995 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

WE HAVE A DEFECT IN THE DRIVER'S FIELD OF VISION WHICH OCCURRED OVER NIGHT. MY HUSBAND WAS THE LAST TO DRIVE THE VEHICLE AND DID NOT NOTICE ANY PIT OR STAR AT THE TIME HE PARKED THE VEHICLE. WE HAVE LESS THAN 1,000 MILES ON OUR NEW 2003 HONDA ELEMENT AND PURCHASED IT ABOUT TWO WEEKS AGO. WE CHECKED THE HONDA ELEMENT OWNER'S WEBSITE AND FOUND OTHERS HAVING THE SAME PROBLEM. I AM A FORMER AUTO AND HOME DAMAGE INSURANCE ADJUSTER AND HAVE SOME EXPERTISE. NEW GLASS SHOULD NOT BE BRITTLE AND SHOULD WITHSTAND MOST HAIL DAMAGE I.E. GREENHOUSE GLASS AND WINDSHIELD GLASS. I HAVE NEVER HAD A NEW WINDSHIELD WITH SUCH PROBLEMS BEFORE. I'VE OWNED AND DRIVEN VEHICLES IN EXCESS OF 150,000 MILES WITHOUT ANY PROBLEMS TO THE WINDSHIELD.*AK

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