NHTSA Complaint #10032968 — 2003 HONDA ELEMENT

A SIX-INCH CRACK SEEMED TO SPONTANEOUISLY APPEAR ONE MORNING IN THE WINDSHIELD OF OUR 2003 ELEMENT DX. WE MADE AN APPOINTMENT AND SPECIFIED THAT WE DIDN'T WANT IT FIXED UNLESS IT WAS COVERED UNDER WARRANTY, WE SOON RECEIVED A CALL INFORMING US THAT THERE WAS A PEBBLE THAT HIT THE WINDSHIELD UNDER THE HOOD, AND SINCE THERE WAS AN IMPACT, IT WAS NOT COVERED UNDER OUR WARRANTY. THE POINT OF IMPACT IS SO MINISCULE IT IS RIDICULOUS. WE STILL HAVEN'T HAD IT FIXED, IT'S NOT GROWING VERY MUCH, AND WE WON'T FIX IT UNTIL HONDA OWNS UP TO THE DEFECT AND REPLACES THE WINDSHIELD AT THEIR EXPENSE. *AK