NHTSA Complaint #10031205 — 2000 FORD EXPLORER

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10031205
Vehicle 2000 FORD EXPLORER
Component ENGINE AND ENGINE COOLING:ENGINE
Date of Incident
Date Filed
Mileage 52,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State KS

Consumer Description

VEHICLE STARTED LOSING POWER. WAS TOLD IT NEEDED A TUNE UP. ALSO WAS TOLD THAT THE SPARK PLUG WIRES WERE BROKEN AND FRAYED. THEY WERE REPLACED ALONG WITH ALL THE FILTERS AND NEW FLUIDS AS WELL AS A FUEL SYSTEM CLEANER. WHEN THIS DID NOT WORK I WAS INFORMED THAT THE CAR NEEDED TO GO TO A FORD DEALER AS THE CAR WAS "THROWING OUT ALL OF THESE DIFFERENT CODES". IT WAS TOWED TO A FORD DEALERSHIP AND I WAS TOLD BY THE SERVICE ADVISER THAT THE CAR WAS FIXED AND RUNNING IN TIP TOP SHAPE. SINCE THEN I HAVE ENCOUNTERED STALLING AND STILL NO POWER AND THE VEHICLE IS RUNNING ROUGHER. THE ENGINE LIGHT CAME ON RIGHT AFTER I PICKED IT UP FROM THE DEALERSHIP. IT HAS COST ME $1,000 SO FAR AND AM AFRAID WHAT IT WILL FINALLY COST TO REMEDY THIS SITUATION. I DO NOT FEEL SAFE IN THIS VEHICLE. *NLM

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