NHTSA Complaint #10250507 — 2000 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10250507
Vehicle	2000 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 29, 2008
Date Filed	December 2, 2008
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE MECHANIC FOUND ANTIFREEZE IN THE OIL. NEW OIL WAS PLACED IN THE VEHICLE AND, ONCE IT WAS RESTARTED, ANTIFREEZE WAS FOUND IN THE OIL AGAIN. THE CONTACT CALLED THE MANUFACTURER FOR ASSISTANCE AND THEY STATED THAT THERE WAS NO RECALL ON THE HEAD GASKET. THEY FURTHER STATED THAT THE FAILURE WAS DUE TO A BLOWN HEAD GASKET OR A FAILED HEAD BOLT. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 110,000.

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