NHTSA Complaint #10030964 — 2002 CHEVROLET IMPALA

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Vehicle Towed

Complaint Details

ODI Number 10030964
Vehicle 2002 CHEVROLET IMPALA
Component EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident
Date Filed
Mileage 10 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State WI

Consumer Description

HEADLIGHTS FLICKER ON AND OFF IN PULSATING FASHION WHILE COASTING, BRAKING OR STOPPED. THE FLICKERING DOES NOT OCCUR WHILE ACCELERATING. 2002 IMPALA LS, SPORT EDITION, 3.8L V-6. THIS CAR WAS TAKEN TO THE DEALERSHIP JUST AFTER PURCHASE, RICHARD LUCAS, IN AVENEL, NJ. THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THE CAR WAS THEN TAKEN TO A DEALERSHIP IN RACINE, WI - FRANK BOUCHER. THE FIRST TIME, THEY WERE UNABLE TO RECREATE THE PROBLEM AND GAVE ME A "BULLETIN" ADVISING DIMMING OF LIGHTS WAS NORMAL. THIS ISN'T DIMMING, IT'S FLICKERING. PLUS - I WAS PULLED OVER BY A POLICE OFFICER WHO THOUGHT I WAS PLAYING WITH MY HEADLIGHTS. I TOOK IT BACK TO THE DEALERSHIP, FRANK BOUCHER, AND THEY CONTACTED GM TECH SERVICES. THEY CHECKED A FEW THINGS INCLUDING THE AIR PUMP. THEN - BY USING THE TECH II TOOL, THEY WERE ABLE TO RECREATE THE FLCIKERING BY SWITCHING THE AIR PUMP ON. HOWEVER, THE RESPONSE FROM GM TECH SERVICES IS, THEY HAVE NO INFORMATION ON THE PROBLEM, HAVE NEVER RECEIVED A COMPLAINT ABOUT IT AND THERE IS NO "FIX". THEY HAVE ALSO STATED THAT THERE IS NO PROPOSED FIX. NOW I READ HERE THERE ARE THREE OTHER COMPLAINTS OF THE SAME PROBLEM. WHAT CAN BE DONE? GM WON'T DO ANYTHING STATING IT IS NORMAL - BUT IT IS NOT NORMAL. IF I AM PULLED OVER BY A POLICE OFFICER, THIS IS NOT NORMAL.

Related Complaints for the 2002 CHEVROLET IMPALA

Other EXTERIOR LIGHTING:HEADLIGHTS Complaints

#10644897 TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A SHORT IN THE LOW BEAM HEADLIGHTS. T...
#10355222 TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BECOME FILLED WITH WATER ...
#10305148 TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA.THE CONTACT ALSO OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE ...
#10294698 TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF A...
#10274206 TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS DIM. THE CONTACT...

Recent Complaints for the 2002 CHEVROLET IMPALA

#11708557 ELECTRICAL SYSTEM Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My sa...
#11708557 ENGINE Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My sa...
#11708557 FUEL/PROPULSION SYSTEM Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My sa...
#11662981 TIRES:SIDEWALL 225/60 R16 tire size valve leak and pushed in slow tire leak
#11662981 TIRES:TREAD/BELT 225/60 R16 tire size valve leak and pushed in slow tire leak
Check any vehicle history by VIN - Free vehicle history report