NHTSA Complaint #10029034 — 2002 MAZDA TRIBUTE

SINCE I PURCHASED THE AUTO IN APRIL 2002, THERE HAS BEEN A BURNING SMELL COMING FROM THE ENGINE. EVERY TIME I TOOK THE AUTO IN FOR AN OIL CHANGE (EVERY 3000 MILES) I ASKED THEM TO TAKE A LOOK AT THE ENGINE BECAUSE OF THE SMELL AND EVERY TIME THEY SAID THEY COULDN'T FIND ANYTHING EXCEPT EXCESS OIL ON THE ENGINE. IF IT IS A BRAND NEW AUTO WHY IS THERE OIL ON THE ENGINE?? NO ANSWER FROM THE SERVICE DEPT. FINALLY AFTER A YEAR OF COMPLAINING THEY ACTUALLY LOOKED AT THE ENGINE AND FOUND A CRACKED BLOCK. THE SERVICE DEPT SAID IT MUST OF HAPPENED WHEN THE ENGINE WAS FACTORY INSTALLED. I WAS TOLD IT WAS STILL OK TO DRIVE. THEY WOULD GET BACK TO ME WHEN THE "PART" WAS IN. ALSO THEY DIDN'T BELIEVE ME THAT SOMETHING WAS WRONG WITH THE BRAKES. ONCE AGAIN EVERYTIME I TOOK IT IN FOR AN OIL CHANGE I TOLD THEM THE BRAKES DIDN'T FEEL RIGHT. I WOULD HAVE TO PUMP THE BRAKES TO STOP SOMETIMES AND OTHER TIMES SITTING A LIGHT THEY WOULD DEPRESS TO THE FLOOR. SURPRISING NOTHING WAS FOUND UNTIL THE SERVICE DEPT ACTUALLY DRIVE THE AUTO AROUND (FOR THE ABOVE PROBLEM) DID THEY DISCOVER THAT I NEEDED A NEW MASTER CYLINDER!!! THIS IS UNBELIEVABLE, I HAVE HAD BOTH PROBLEMS SINCE THE AUTO WAS PURCHASED. LUCKILY IT NEVER STALLED ON ME. WHAT THE HECK IT UP WITH THIS MODEL YEAR??? *AK