NHTSA Complaint #10028532 — 1991 MERCURY SABLE

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10028532
Vehicle	1991 MERCURY SABLE
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	May 30, 2003
Date Filed	July 17, 2003
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

NORTHPORT FORD IN COMMACK, NY FAILED TO PROPERLY PERFORM SAFETY RECALL 98S36 FOR THE SUBFRAME ON MY 1991 MERCURY SABLE. THE SUBFRAME SUBSEQUENTLY BROKE FREE CAUSING DAMAGE TO MY MOTOR MOUNTS, TRANSMISSION AND STEERING COMPONENTS. THE VEHICLE WAS TOWED TO THE CLOSEST FORD DEALER IN PATCHOGUE NY. FORD AGREED TO REINSTATE THE RECALL FOR THE DEALER TO REPAIR MY VEHICLE. THE DEALER CALLED FORD WITH THE PRICE OF THE SUBSEQUENT DAMAGE AND FORD WITHDREW THE OFFER TO REPAIR. THEY WANTED TO BUY THE VEHICLE BACK AT A PRICE THEY DECIDED ON. I AM ON DISABILITY WITH A WORK RELATED ACCIDENT. I CAN NOT AFFORD TO BE WITHOUT MY VEHICLE. I CAN NOT AFFORD TO BUY ANOTHER VEHICLE AT THE BUYOUT PRICE FORD WANTS TO GIVE ME. I FEEL THAT THIS ACCURED DUE TO A SAFETY RECALL THAT WAS NOT PERFORMED PROPERLY AND FORD SHOULD DEAL WITH THAT DEALERSHIP AND FIX MY VEHICLE AT NO CHARGE.*AK

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#10233972 — July 11, 2008 — I HIT A SMALL POTHOLE AND THE STEERING WHEEL SUDDENLY MOVED TO A ONE O'CLOCK POSITION WHILE THE WHEELS WERE POINTING...

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#868471 — August 23, 2000 — SUBFRAME IS DETACHING FROM MOTOR, AND IS CORRODED. CONSUMER TOOK CAR INTO DEALER ON SEPT 20, 1999, FOR RECALL ON S...

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#547471 — August 23, 1999 — DEALERSHIP WILL NOT PERFORM RECALL WORK (98V-323) DUE TO LACK OF PARTS. MJS

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