NHTSA Complaint #10026009 — 2002 DODGE NEON ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10026009
Vehicle	2002 DODGE NEON
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 16, 2003
Date Filed	July 13, 2003
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAVE A DODGE NEON 2002 WITH 10,000. MILES ON IT. RECENTLY MY CAR IDLES NOW BETWEEN 4-500 RPM. DRIVING MY CAR; CAME TO A STOP LIGHT MY CAR STALLED. NOW SITTING AT RED LIGHTS/ STOP SIGNS THE RPM'S DROPALL THE WAY TO 300 RPM CAR STARTS TO ACT LIKE IT IS GOING TO STALL. TOOK IT TO THE DEALERSHIP AND SAID NOTHING IS WRONG WITH IT. ONE THE TECH'S WHO TOOK THE CAR FOR A ROAD TEST SAID THERE IS SOMETHING WRONG WITH THE COMPUTER. THE CAR IS DECIDING ON ITS OWN FOR THE RPM'S TO DROP BUT DOES NOT SHOW UP ON THE COMPUTER ANALYSES. THE DEALERSHIP SAID THEY ARE WAITING FOR A "FLASH UPGRADE TO BE INSTALLED"; ALSO THE CD PLAYER IN THE CAR HEATS UP THE CD'S BURNED MY HAND WHEN I TRIED TO TAKE IT OU. ON 7-9-03 THEY GAVE ME A LOANER AND ON 7-12-03 THEY TOOK IT BACK. THEY SAID THE ONLY REASON THEY GAVE ME THE LOANER IS BECAUSE I WAS UPSET. THEY REPLACED THE CD PLAYER BUT THE PROBLEM WITH THE CAR STALLING IS STILL NOT FIXED. ON 7-13-03 CAR STALLED AT A STOP SIGN. ALMOST GOT REAR ENDED. THIS IS GOING TO CAUSE AN ACCIDENT. YOU NEED TO GET INVOLVED BECAUSE THE DEALERSHIP IS NOT DOING ANYTHING AND SOMEONE IS GOING TO GET HURT'. *AK

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