NHTSA Complaint #10239713 — 2002 DODGE NEON ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10239713
Vehicle	2002 DODGE NEON
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 1, 2008
Date Filed	August 25, 2008
Mileage	41,951 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

RAPPING SOUND WAS HEARD FROM 2002 DODGE NEON ENGINE UPON COLD START WHICH WOULD STOP AFTER ABOUT 30 SECONDS. FIRST DEALER WE TOOK CAR TO SAID IT WAS CARBON BUILDUP; I KNEW IT WAS MORE THAN THAT AND BROUGHT IT ANOTHER DEALER WHO AT FIRST DENIED THEY HEARD THE SOUND AT STARTUP. I TOLD THEM TO KEEP THE CAR AND TRY ANOTHER COLD START - ENDED UP THAT THIRD CYLINDER PISTON WAS CRACKED AND FOURTH CYLINDER WAS SCORED AND THEY REPLACED THE SHORT BLOCK. LUCKY FOR ME, I WAS UNDER WARRANTY AND THE COST WAS $100 FOR THE DEDUCTIBLE. CAR HAD JUST UNDER 42,000 MILES ON IT AND HAS BEEN MAINTAINED PROPERLY - OIL CHANGES EVERY 3,000 MILES, AND IS DRIVEN IN A MODERATE MANNER (NOT BEAT ON). *TR

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