NHTSA Complaint #10025982 — 2000 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10025982
Vehicle	2000 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 27, 2002
Date Filed	July 13, 2003
Mileage	20,953 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2000 JETTA RAN DRY ON OIL AT 21,000 MILES BUT NOT UNDER 2YR BUMPER TO BUMPER WARRANTY (6K MILES AFTER A FACTORY OIL CHANGE). THEY DID A CONSUMPTION TEST FOR 1500 MILES AND ASSURED US EVERYTHING WAS OK. IT WAS OK FOR 1500 MILES THEN IT WAS EMPTY AGAIN. THEY HAD TO CHANGE THE PISTON RINGS AND PRETENDED THAT THIS WAS A UNIQUE PROBLEM FOR OUR CAR. I HAVE SINCE READ OTHER REPORTS OF SIMILAR EXPERIENCES.*AK

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