NHTSA Complaint #10276541 — 2000 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10276541
Vehicle	2000 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 7, 2009
Date Filed	July 13, 2009
Mileage	188,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE SPARK PLUGS WERE CHANGED ON THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY NOTICED THAT THE SIXTH VALVE WAS LOSING PRESSURE. THE MANUFACTURER RECOMMENDED THAT THE ENGINE BE REPLACED. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD REPLACE THE ENGINE BECAUSE IT WAS A SAFETY ISSUE. THE CURRENT MILEAGE WITH THE NEW ENGINE WAS 2,000 AND THE FAILURE MILEAGE WITH THE OLD ENGINE WAS 188,000. UPDATED 08/21/09. *LJ DUE TO THE CYLINDER 5 FAILURE, THE ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL, EMITTING SMOKE FROM THE TAILPIPE. THE ENGINE HAD ALREADY BEEN REPLACED, BUT PERFORMING POORLY. UPDATED 08/26/09. *JB

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